Etisalat Facilities Management (EFM) is an independent entity of the Etisalat legacy, with its headquarters in Dubai. We offer smart, innovative, integrated and sustainable facility management solutions for large infrastructure projects.We began our journey in the industry 40 years ago when we started managing large-scale facilities for Etisalat’s entities. Today, we have operations running at 5000 sites in the UAE. In March 2007, EFM was revamped with global management facilities, as per industry standards.Our quest for excellence and our rich experience in managing large-scale facilities for Etisalat companies has helped EFM develop strong business acumen to understand the critical requirements of a wide range of businesses.

Our range of services includes – Integrated Facility Management, Integrated Projects Management, Security Services, and other related support services to various sectors, including education, healthcare, hospitality, ICT, and aviation.Etisalat FM also provides services for data centers and consulting services for Facilities management, Commissioning management, Health Safety, Environment solutions, and IT solutions. At EFM, we give utmost importance to research for facilitating the development of customized requirements.Our lasting relationship with Etisalat has gained our extensive experience in designing, building, managing, and operating data centers. Our constant pursuit of excellence & innovation is helping us accomplish our environmental responsibilities. In the UAE, we are proud to say, we are helping the country reduce its carbon footprint.

By following standard best practices, use of innovative technology managed by a professional workforce, and reliable partners, the last few years have seen us mature as a business entity and has helped us emerge as one of the leading facility management service providers. We have several high profile clients in the UAE and the Gulf Cooperation Council region.


Smart & Integrated FM Offering

Smart facilities management is the future where every service is expected to be in real time and the data driven by customer experience focus. IoT and AI enabled Smart buildings offer the competitive edge


Diversified Industry Knowledge

We provide a wide range of Facility management services delivered by an experienced team of qualified professionals. Our services include cleaning, utility & energy management, fit out projects and Security.


Skilled Workforce

Empowering the workforce with in Smart FM paradigm. It has the potential transform the way in the industry utilizes its professionals, creating a win-win for employees as well as businesses.



Hard Services

Hard services are the ones which are related to the physical fabric of the building and it cannot be removed. They ensure the safety and welfare of employees and generally are required by law.

Hard Services

control systems

Engineering Services

Special/Critical Building Systems

Infrastructure and Life Management

Asset Management Security and Access


Soft Services

Soft services are the ones that are directly used by the employees and can make the workplace more secure or pleasant. They are usually not compulsory and can be removed or added at any time.

Soft Services

Disinfection services

Gates and Tunnel Services

Daily Office Cleaning

Land Scaping

Pest Control

Industrial Cleaning

Specialized Cleaning

Waste Management & Recycling


Integrated Services

The Integrated facility management company manages all service deliveries including administration, training, operations, integration, innovation and provides strategic support to the client.

Integrated Services

Energy Management and Saving

Space Management

Visitor Management

Home Automation

Smart Buildings


Project Services

Using industry recognized project management methodology, we provide all aspects of project planning to deliver the solutions which reflect the needs of the client in a cost effective manner.

Project Services

Rebuilding & Refurbishing of Space

Fit-Out of Space

MEP Projects

Smart Buildings and Automation Projects

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Support Services

Our support services includes organizing the installation of services, designing a maintenance schedule and dealing with their day-to-day operation to ensure that your business runs smoothly.

Support Services

HSE Services

Back of House Services

Front of House Services










Grand Sheikh Zayed Mosque


Grand Sheikh Zayed Mosque

The Sheikh Zayed Grand Mosque in Abu Dhabi, UAE stands out as one of the world’s largest mosques, It is large enough to accommodate over 40,000 worshippers. Since 2007, EFM is providing hard services for the Mosque and managed to serve them for more than a decade now. EFM provides electro-mechanical and civil engineering facilities maintenance services for a long term.

Qasr Al Hosn


Qasr Al Hosn

The Qasr Al Hosn – A historic landmark is located in the centre of the city of Abu Dhabi, adjacent to civic amenities and transport infrastructure. Qasr Al Hosn comprises of two buildings: the inner fort and outer palace, now transformed to Museum. Since early 2019, EFM is providing complete Facility management services to them.




For over two decades, Majid Al Futtaim has delivered great moments starting with City Centre Deira which changed the face of retail, leisure and entertainment across the Middle East. Since early 2019 EFM is providing Security guards for all the malls and Carrefour. EFM security guards have gone through a rigorous selection process and undergoes comprehensive training before taking up any assignment.

Hyatt Group


Hyatt Group

Hyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. EFM is providing Security guards for them for many years. EFM security guards have gone through a rigorous selection process and undergoes comprehensive training before taking up any assignment.





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